Introduction:
By visiting Hawa's website and/ or purchasing something from us, you agree to be bound by the following terms and conditions. These Terms of Use apply to all users of the site, including without limitation users who are browsers, customers, and/ or contributors of content.
Privacy Policy:
Hawa takes your privacy very seriously; For this reason, we collect and use personal data only as it might be needed for us to deliver to you our products, services, and website.
Our store is hosted on Salla. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Salla application.
When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
We share your personal information with service providers to help us provide our services and fulfill our contracts with you.
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We also use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Full payment card details are captured only for the purposes of processing your transactions and are not stored, sold, or rented by us. In addition, your full payment card details are not available to our staff.
All forms of credit card payment are subject to data validation and authorization by the card issuer. If the credit card issuer refuses to authorize payment, we will not be liable for any delay or non-delivery. The system will automatically cancel the order and we may contact you to choose an alternative method of payment. The data on the credit card used for payment must match exactly the credit card holder's information, and we confirm that the credit card used is yours or that you have been specifically authorized by the credit card owner to use it.
Manufacturing Defects:
Hawa guarantees all its products against any defects or damages resulting from manufacturing. In case of such damage, the customer has the right to return or exchange the product within 7 days of receipt.
Product Description:
In the event that the product displayed on the site is not as described on the site, you can exclusively return the product according to the return policy.
Pricing Information:
We reserve, at our sole discretion, the right not to accept or cancel any orders placed for products or services whose prices are incorrect on the Site as a result of an error. In this case, we will send a notification in this regard via e-mail. In addition, we reserve the right, at our sole discretion, to correct an error in the full price.
Orders:
Hawa reserves the right to refuse or cancel any order for any reason at any time. Before we accept the order, we may ask you to provide additional information or confirmations, including, but not limited to, a phone number and address.
Discount Vouchers:
- Discount vouchers have a specified validity period. Once the period expires, the voucher cannot be used or reactivated.
- Each voucher has a minimum order requirement for it to be activated.
- Discount vouchers cannot be applied to promotional bundles.
- Maximum one discount voucher can be applied to an order.
If you have any questions about the terms and conditions please contact us via WhatsApp: +966 533384018.
